Fat Boys Tire & Auto - Cheyenne Reviews

4.8
Based on 211 reviews
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Camellia E.
Camellia E.
18:41 18 Apr 24
Fat Boys gives me and everyone I send there the best service! They tell you the truth, they stand by their work, and they charge fair prices. I always go straight to them with any tire concerns and have them check out my car before any long trips—and have never had problems. As a woman, I have always felt like they listened to me and treat me fairly, which isn’t always true at other places. I will continue to send everyone I know to Fat Boys.
Woot W.
Woot W.
16:41 17 Apr 24
I have used the services of the Lenhardt family and Fatboy tires for 35+ years. They have always gone out of their way to take care of my tire and automobile needs… Even when it was inconvenient or an emergency. I highly recommend them.
Andra C.
Andra C.
18:28 23 Mar 24
After running into a car emergency in Cheyenne Fatboys and the staff were willing to check out my car on short notice and diagnosed my issue in minutes. Thank you and if anyone needs any tire work in Cheyenne, go see these guys!
Bailey L.
Bailey L.
21:56 22 Mar 24
Great place and friendly staff! I had a slow leak in my tire and was nervous to take it in without my husband (been jerked around at other places) they got me in right away and sent me on my way! I will definitely be back in the future!
Terri S.
Terri S.
05:14 01 Mar 24
Kevin Smith, and the manager Chris on LincolnWay, saved my day! I had a front tire nearly fall off the front of my vehicle & Kevin followed me to the shop to make sure it would make it & Chris jumped right in & got me going in time to get my grandson from school. THANK YOU SO VERY MUCH GUYS! Ft Boys is the best!
Melissa W.
Melissa W.
21:36 24 Jan 24
I arrived without an appt with a slow leak in my tire and they patched it very fast, and were very professional, friendly, and courteous. Made my day!
Dave V.
Dave V.
23:32 11 Jan 24
Wont take my car anywhere else for tires. Have driven as far as 500 miles for them
Patricia B.
Patricia B.
04:23 24 Dec 23
Lovely staff, quick to patch my tire
Jay N.
Jay N.
15:29 20 Nov 23
Mike is awesome 😎
Frances K.
Frances K.
20:16 18 Nov 23
I absolutely love and appreciate this place. When I was going to college and got new tires they let me know that I can get serviced in Laramie if needed.A year ago I had a screw in my tire and came to get it patched, and they stayed late just to get it patched, and didn't charge even though those tires weren't from them.Last night I had a flat tire, and had to use my spare to get there. I called and they let me know they could fit me in, and they not only patched and installed the tire, but they aired up my other tires that were low due to the cold. I don't think I can ever go to another tire shop after having these experiences over the last 3 years. I am so happy that fat boys is in town and they'll be the only place I'll ever have my tires worked on.
Mike P.
Mike P.
15:58 06 Nov 23
Always take care of us in a quick professional matter!
OutintheCounty
OutintheCounty
22:04 31 Oct 23
Top notch guys, couldn’t recommend them enough.
Clorox Bleach B.
Clorox Bleach B.
10:20 10 Oct 23
Great experience and have never done me wrong. Especially when I got into tight situations
MR H.
MR H.
14:56 05 Oct 23
Front end alignment. Excellent service. Extremely clean. They even double-checked all fasteners. Would recommend!
Heather M.
Heather M.
01:52 13 Sep 23
Always extremely helpful and friendly! 10/10 recommend!
Stephen Hipszky (.
Stephen Hipszky (.
21:33 31 Aug 23
I've done business with Fat Boys locally for years because of their fantastic customer service, fair pricing, and timely service.I recently had an issue with my car where their exemplary customer service shone through. The issue turned out to be a set of bad tires which is something incredibly difficult to diagnose. Being as they sold me the tires, they completely took care of me. From looking into the issue to begin with, then giving fair compensation for the bad tire (which is not their fault at all).Even with all these issues and having a ton of other customers, they were able to get everything done in a timely manner.I completely recommend them for anything tires!
Kevin G.
Kevin G.
02:11 15 Aug 23
Attention truckers if you blow a tire out near Cheyenne these are your guys to call. I blew a steer tire on I 25 everyone else in the area was booked up. Give these guys a call they were there within the hour took them less than 20 minutes to change the tire, including torquing the lugs. I was very impressed. Keep up the good work.
Shane M.
Shane M.
22:13 29 Jul 23
The honesty was such a great surprise in this day and age. Theses people are as good as it...
Michael S.
Michael S.
18:04 15 Jul 23
In the middle of a road trip and got a flat on the drive and ended up near Cheyenne after putting on the spare tire. Went to the other location and they were very busy so Devin called and said this location could help me immediately. Drove over and Mike and the crew were super helpful, quick, friendly, and provided great service! Definitely recommend.
Becky H.
Becky H.
12:45 06 Jul 23
Really great people here! 03/03/23 Took my mom here to rotate tires treated her very well thank you! 7/5/23 Was so happy didnt have to buy a new tire. They got me in quick and on my way!
Ray B.
Ray B.
01:47 26 May 23
I needed some ATV tires switched out for new ones and they took care of me quickly. They were polite and professional and the price was good! Thanks for the help! Ray B.
Kdog g
Kdog g
01:24 26 May 23
Great place to buy tires and get an allignment done. They let me know my cars struts were bad and it wasnt worth alligning till i had them replaced saving me time and money. Honest people here.
Janine K.
Janine K.
21:21 19 May 23
Knowledgeable, professional, timely service. I highly recommend.
B
B
20:21 09 May 23
Very nice and very professional
Allie R.
Allie R.
22:16 26 Apr 23
Have had work done with both mine and my husband's vehicles and the gentlemen here are wonderful and so helpful. They'll work with you on the price and are so quick too. They do have a small waiting room as well Can't recommend them enough.
Randy M.
Randy M.
22:59 25 Apr 23
Absolutely outstanding business. The staff is the best you could ask for. These people deserve 10 stars. If you own a fleet, you need these guys on your team.
Julian M.
Julian M.
14:37 14 Mar 23
thanks jason & the fat boys (justin especially) for making this a seamless efficient experience!I found my new go to for car stuff
Brian O.
Brian O.
20:29 20 Jan 23
I trust these guys a lot, and they are probably the only shop that I'll take truck to for work I can't do. I've have dealerships not do the work at all and charge me for it. But these guys are very trustworthy and they do a damn good job. I'm going to order pizza for these guys when I can.
BoussoleFire
BoussoleFire
01:52 28 Dec 22
I came here for the first time to replace my old battery they are honest, knowledgeable and very friendly. Plus the price was very good. I had my brakes checked there too there was an awful squeaking sound whenever I braked I thought my brake pads were toast but all it needed was a good flush which they did very well no charge. Plus they gave me a ride to work after I dropped off my car.Superior serviceThank you
Jesse F.
Jesse F.
23:55 17 Nov 22
Great tires and great service
tree B.
tree B.
20:41 08 Nov 22
Amazing customer service!! Saved me $1100 by going out of their way to fix something instead of trying to sell me something.
Sabrina M.
Sabrina M.
21:38 14 Oct 22
These guys are thee best and treat you like family
Diane D.
Diane D.
00:25 13 Oct 22
While traveling back to Wisconsin we had a flat tire 30 miles from Laramie. We called and they said to bring it right in and would look at it the same day. Super friendly & knowledgeable staff and VERY reasonably priced!!!! Fat Boys saved the day!
Annie E.
Annie E.
21:09 03 Oct 22
Very fast and helpful service. Very polite and knowledgeable staff.
Sherry Lee S.
Sherry Lee S.
15:14 07 Sep 22
We were on our way to Colorado for an Elk hunt and stayed overnite in Cheyenne, only to wake up to a nail in our tire. We called another tire place and they could not squeeze us in for a repair. We called Fat Boys Tire and they told us to bring it right down. We were in and out and back on the road in a half hour. Fast, efficient, friendly and very accommodating! Highly recommend them!
Don K.
Don K.
20:22 02 Sep 22
Top notch, great service.
Val S.
Val S.
15:49 11 Jul 22
Flat tire on trailer yesterday. 90minutes on I 80 getting aaa assistance.Fat Boy on Alison in Cheyanne was recommended by campground.We dropped in at 8 am and were on our way in 30 minutes with new tire installed on trailer. Best service ever.
Ashley N.
Ashley N.
21:06 01 Jul 22
We blew a tire on our trailer while driving through Cheyenne. A local recommended Fat Boys so we got there first thing the next morning. They were extremely friendly and accommodating, even when they were short staffed. Everything was taken care of in a little over an hour and we were back on our way. Even when an issue came up later, Mike was very attentive and thorough to getting everything sorted out. Thanks Fat Boys!
Ron G.
Ron G.
15:14 02 Jun 22
All were friendly and did a great job
Delyno M.
Delyno M.
18:19 27 May 22
Great turn around and great customer service
Nick
Nick
20:22 12 May 22
I just moved here from out of state. I wore my tires down as far as I could safely get them during the move. I wanted to go with a local shop instead of the dealership or some big company. I started browsing places and this shop seemed local, reasonably priced, and good. I called and asked for recommendations on tires and they made it quick and easy. I got an appointment for the next day at exactly what time I wanted. I showed up, took about an hour, and was out. Tires are never cheap, but I think this was a fair price. The guys working in there are really cool and great to work with. They definitely have my business from here on out.
Patrick H.
Patrick H.
15:05 11 May 22
Excellent service as always!
Caraddict 8.
Caraddict 8.
16:26 01 Apr 22
The guys here are awesome and take care of their customers. Came in on a Saturday at 1130 and they were able to get me in and get new valve stems put in. My go to place from now on!
Diana M.
Diana M.
20:30 25 Mar 22
Mike was efficient, pleasant, and very professional. He took my car right away and had the tires put on in record time.I was shown the very comfortable waiting room. Excellent service.
Shane H.
Shane H.
00:11 10 Mar 22
Experience staff on their products. Good quality work.
Cody S
Cody S
03:15 02 Mar 22
Just recently got the Cfna credit card through fat boys. Fat Boys provides quality work, has knowledgeable Mechanics and gives you a fair price.Also, cfna gives you 6 months to pay off any work over $149.Will continue to bring my vehicle to Fat Boys
Grant M.
Grant M.
00:04 25 Feb 22
Best in town. These guys always get you in quickly and take care of you. Justin has been an awesome help every time I’ve needed something.
Gregg L.
Gregg L.
17:30 29 Oct 21
They do great job and they care!Friendly advice buy the road hazard warranty!You'll thank me later
Lori C.
Lori C.
19:18 26 Oct 21
They were really busy but still managed to make time to get me in. They are wonderful!
Jodi S.
Jodi S.
21:49 13 Oct 21
So glad we brought the car here for a tire repair. We are on a road trip and didn’t miss a beat due to the great service. The wait time was minimal and the price for the patch was perfect. Thank you again. Jodi
Diana G.
Diana G.
23:52 28 Sep 21
My boyfriend was with a very bad tire and this guy were awesome,even thought they were very busy they help him.Highly recomended
Jim T.
Jim T.
16:37 25 Sep 21
Went in to have newer tires put on my dually ,without an appt,they got right to it and did great.and they were reasonable on their labor charge. I'll go back them.
Shawn F.
Shawn F.
17:05 20 Sep 21
Great service and sales. Mike Hartman is great to deal with and when he is not available, Chris does a fantastic job as well. The whole staff seems very knowledgeable and helpful. They have done maintenance work on my vehicles and they do a great job on tires and wheels. Thanks guys.
Dane R.
Dane R.
23:50 31 Aug 21
Great prices and customer service! Highly recommended!
Tiffany J.
Tiffany J.
18:36 02 Aug 21
We are traveling from Michigan to California, a tire blew on our box truck. Andrew helped us out and he was great. We got in, got our tire replaced and we were back on the road within an hour and a half! And the price was amazing 👏HIGHLY RECOMMEND!! THANKS AGAIN FAT BOYS!!
Zeeke
Zeeke
18:19 27 Jul 21
The boys down there always treat me right.
Justin B.
Justin B.
17:02 26 Jul 21
In and out so fast lol highly recommend
Robert M.
Robert M.
17:49 12 Jul 21
Didn't call me back like they said they would. They called me to day 7/12/2021 and followed up with me and now I'm very satisfied the guy that spoke with me name was Mike did some checking and got back to me with in 5 minutes thanks guys
Michelle M.
Michelle M.
19:03 08 Jul 21
When traveling I bent a rim on my camper on the 4th of July weekend. They were able to get my needs met the next day and went beyond with customer service! Thanks guys!
Reuben M.
Reuben M.
17:37 03 Jul 21
This is the best tire shop in cheyenne thanx guys they mounted my whitewall tires no problem.
Liam P.
Liam P.
22:20 29 Jun 21
I've had a tire patched and got four new tires from these guys and both experiences were excellent. They are super straight forward and open with the customers and give them the information they need to know. The work they do is top notch and I highly recommend them!
greg D.
greg D.
00:43 12 Jun 21
Great place, took my daughters tire in that other tire store in town said couldn't be fixed and she needed 4 tires. It was right before closing, they fixed it right away and got her back on the road. Thanks!
Robert A.
Robert A.
14:20 09 Jun 21
Been doing business with them for several years and they've treated me well. More than tire sales, they also offer all kinds of maintenance, so most everything between the license plates! The staff is friendly and courteous.
evan M.
evan M.
21:38 04 Jun 21
Great people great prices
Suzi B.
Suzi B.
22:14 08 May 21
While in the back lot of Maynards, a board at the lower part of a stack was sticking out. Obviously, farther than we thought. It's corner punctured two pretty new tires on one side of our trailer. Firestone recommended Fat Boys, because they have a service truck, which we needed. Fat Boy employees were friendly and helpful, when I talked with them. He arrived and finished up in approximately 30 minutes. The service man Dusty, was simply amazing he had those tires off and fixed in no time. We ended up buying one tire, as the hole could not be repaired. Really went beyond all our expectations.. We will always use the Cheyenne Fat boys because of this experience.. Cheyenne is our usual destination.. We give our highest recommendation allowed to both Dusty and Fat Boys tire service. My husband said he wished he would have video on Dusty working. Thank you all!
Kirk R.
Kirk R.
22:46 05 Apr 21
I had a great experience at Fat Boys Tire & Auto. I called last week to get a price on tires and set my appointment at the same time. I was able to get the tires that I really wanted along with a free alignment with my purchase. My vehicle has almost 200k miles on it. I was sure that they were going to find something wrong with my suspension during the alignment. Instead I was told that they only had to make a couple of adjustments and everything else looked solid. I walked with the exact price I was quoted last week. We need more honest repair shops like Fat Boys Tire & Auto.
Dave H.
Dave H.
18:28 20 Mar 21
Great service and friendly people
Melissa W
Melissa W
23:59 18 Mar 21
What an awesome group of people they have here! I pulled in 5 minutes before they were suppose to close with a flat tire, and they happily helped me out. They have a new customer, because I will be using them from now on!
Jessica D.
Jessica D.
18:13 13 Mar 21
I was scheduled for my appointment today but with snow storm coming in. They called to get my truck done yesterday. Huge shoot out to them for taking care of their customers. Highly recommend them. Thank you.
rob H.
rob H.
00:15 04 Mar 21
Good place good price on tires the shop techs are knowable and good customer service
zachary O.
zachary O.
21:03 25 Jan 21
Great service great prices thank you
Eli G.
Eli G.
18:04 23 Jan 21
We were just passing through town and woke up at our hotel with a flat tire on a Saturday morning. I called and they were there within 15 minutes to fill my tire up so I could follow them back to their shop. They patched my tire and I was on my way. Couldn’t beat the price either! Thanks guys - awesome service!!
Brendon N.
Brendon N.
15:48 21 Nov 20
Best place in town for tires! They have everything! Fast service and courteous employees!
Thomas R.
Thomas R.
01:22 19 Nov 20
Honest, professional, helpful friendly. My family's go to.
Kenneth J.
Kenneth J.
16:59 11 Nov 20
Always good service at fat boys
Lindsay
Lindsay
00:23 06 Nov 20
Got in quickly & they got the job done! Thank you!
Robert R.
Robert R.
19:34 02 Oct 20
I'm in the process of getting 2 new tires from. 1 step at a time.
Denise S.
Denise S.
01:07 17 Sep 20
Mike was awesome. We needed our tires balanced and he fit us in that afternoon. We are from out of state and was so impressed.
Dusten K.
Dusten K.
15:22 12 Jun 20
Honest, up front and very helpful, thanks Mike.
T M.
T M.
22:00 09 Jun 20
I've just had the pleasure of dealing with Kelvin for the purpose of replacing 6 tires in the middle of what so far has been the worst road trip from hell. He jumped right in and found me the best deals for my needs and prioritized getting me safely back up and running for my cross country road trip. His professionalism and generosity of spirit were greatly appreciated and I won't hesitate to stop by again if I'm in need of tires in this area. Thank you, Kelvin, and everyone else at Fat Boys for providing some sunshine and peace of mind for the rest of my trip. Your excellent service and kindness has been greatly appreciated!
Wade B.
Wade B.
14:35 08 Jun 20
Friendly and professional staff. I didn't have to wait very long to get my tire fixed and back on the road.
Jake P
Jake P
01:10 07 Jun 20
Great job 👍 form staff .
Kara S.
Kara S.
18:46 05 May 20
This is where my company brings their cars for service. Great staff, I'll bring my car here if I ever need service!
Lucas A.
Lucas A.
12:40 09 Apr 20
Not going to find a nicer group of ppl
Jon K.
Jon K.
18:06 19 Mar 20
I was in town from Laramie and wanted to get my brakes checked. I took my Expedition to another place to get checked since they’ve been a little squeaky. They looked it over and called to tell me I needed to replace the rotors and front pads and mentioned cleaning and lubing the back to the tune of $650.That sounded sketchy, so I thought I’d get a second opinion. My sister-in-law and her husband said they had great luck with Fat Boys so I called to confirm and then dropped it off. Not long after, they called to let me know they cleaned everything because it was messy, but I had plenty of brake pad and they couldn’t find any necessary work needed at this time.They could easily have “found” something and taken my money, but they were honest that it didn’t seem necessary at this point. I’m so thankful I ended up talking with my family and went here. I’d HIGHLY recommend them because based on our experience, they will be up front and only performs necessary work. I wish more places had this kind of ethic. I’ll be giving them a call for sure next time I need to have my cars looked at.
Owen B.
Owen B.
15:57 13 Feb 20
Great place with best service in town
Cara V.
Cara V.
15:58 09 Feb 20
The guys here always take care of me very well. Especially Zack the mechanic
Jodie B.
Jodie B.
16:46 27 Jan 20
So helpful and knowledgeable about cars! Friendly service
c P.
c P.
03:16 19 Jan 20
We trust our lives with Fat Boys. Really - anytime we are driving, that is the case.Words fail to describe our appreciation for these wonderful people.We have done business here from the beginning and will continue to do so.
Ken K.
Ken K.
22:42 26 Dec 19
Just went in because of a low tire, fixed it right away for free. Each time I go in they are very helpful and they're priced are fair.
Zem H.
Zem H.
00:16 07 Dec 19
The service was out standing. Thanks for you help.
Tim S.
Tim S.
20:15 20 Nov 19
Friendly staff. Patched my tire in 20mins. Would have given 5 stars if the price to patch a tire was a lil cheaper. Overall great place for tire service
michael O.
michael O.
17:31 01 Nov 19
They are really cool,& go the extra mile for you
subaru4ev
subaru4ev
20:50 19 Sep 19
These guys are awesome. This place knows what customer service is all about. I HIGHLY recommend them!
Maggie P.
Maggie P.
17:55 14 Sep 19
Always courteous and prompt serviceThey are the best.
Isaiah D.
Isaiah D.
20:58 09 Sep 19
These guys are friendly and helped me out when I was travelling across country and my tire went flat
CHERYL M.
CHERYL M.
18:23 09 Sep 19
Fantadtic service always. I would definitely recommend them to anyone for your tire needs. Their staff is always very helpful and friendly. They have taken great care of my vehicle needs for years.
Cody I.
Cody I.
22:19 14 Aug 19
I've done business with "Fat Boys" for as long as they've been open in Cheyenne. Usely fast to get everything done for you.
2fuzy
2fuzy
20:45 04 Jul 19
Got me what I needed and back up and running in a timely manner at a competitive cost
Ashley C.
Ashley C.
15:36 31 May 19
They offer a field service for tire repair and saved the day when my trailer tire blew out on the interstate. Prompt service and friendly staff. Very helpful. Above expectations. Thanks for helping me out so quickly.
king S.
king S.
21:19 15 Feb 19
They are great. Very helpful. Treat you like family.
Steve M.
Steve M.
20:00 22 Jan 19
Great customer service. You’ll be treated like family. Highly recommend.
Christopher S.
Christopher S.
15:22 14 Jan 19
If your in town and need a good tire shop this is the spot! They are great team of people who work here. Ill be driving from denver to get my tires here just because they are so good!!! thanks guys for helping me back on the road!
Sidd H.
Sidd H.
02:26 19 Dec 18
Everytime I've had an issue with a flat tire, these guys have been there to fix it. They are close to my work - convenient for me
Carl O.
Carl O.
20:22 13 Nov 18
I’ve bought 3 sets of tires here, and had lots of maintenance done... always quick!
James K.
James K.
05:16 13 Aug 18
Quick service and affordable and good people
Steve
Steve
04:38 19 Jul 18
Always prompt and excellent service whether you need just a quick flat repair or tires and an alignment. They've always gotten me taken care of quickly and with a smile. I always call ahead for my alignment but usually get worked in the same day or,the next day. Highly recommended!
Jon
Jon
01:18 10 May 18
The number one thing I look for in a mechanic is their trustworthiness, and these guys proved that they’re trustworthy. I brought my own part in for my car and either they installed it poorly or the part was bad, but without me even asking they fixed the problem for free. They could easily have told just told me my part was bad and made me pay for it, and there wouldn’t really have been anything I could do about it. To me the fact that they didn’t take advantage when they could have shows that you can trust them. A+
Denise B.
Denise B.
18:12 05 Apr 18
Prompt. Very friendly! Great service!
Alex L.
Alex L.
21:18 30 Mar 18
Customer service is fantastic and they got me in early for my appointment!!
A G.
A G.
20:32 16 Mar 18
These guys were great. Friendly, fast service. Would recommend for your auto and tire needs.
Bryan K.
Bryan K.
08:21 23 Dec 17
Good guy's here! They were honest and respectful and told me the truth. They didn't pressure me into something that I didn't want. Justin was nice and polite. They were super fast! I had all four tires replaced on my car and it took maybe a half an hour, from the time they took my car back to when they came and got me from their comfortable and nice waiting room. 5 stars all the way!
Ron K
Ron K
14:42 15 Dec 17
Competent staff for all your tire and wheel needs
Becky P.
Becky P.
21:52 16 Nov 17
Loved that they were able to get the tire fixed so quickly so we could get back on the road. Very prompt service and friendly staff.
Marie S.
Marie S.
18:29 15 Sep 17
Discount Tire broke my wheel stud and wouldn't fix it. My husband went to every parts store in Cheyenne looking for the part but nobody had it. When he got to Fat Boys they were locking up for the day. Justin went back inside, looked and they did have the right part in stock. Justin went above and beyond by going back in and taking care of us. Thank you so much!! We will be going there from now on.
Mason M.
Mason M.
17:40 03 Aug 17
Chose to come here for some trailer service because of the positive reviews. They did not disappoint. Very friendly and attentive staff.
James
James
20:52 31 Jul 17
Called from the road, talked to Justin needed five tires he told us to come on over, and we were in and out in less than one hour. Great customer service. Great people. We would recommend to other people. Thank you so much!
Caleb L.
Caleb L.
05:08 21 Jun 17
I felt compelled to write this review because of my positive experiences here, and I want good businesses like this to do well.I have used this Fat Boy's location a few times now, and they continue to earn my business. The first time I went there because of the reviews. I don't want to go to a place that is going to try to sell extra "fixes" that aren't necessary (or are perhaps made up). My first experience was when I brought my new-to-me 2009 RAV4 that I had only had for about a month or so when a maintenance light came on. I brought it in to get an oil change (which I believe is what the light was indicating) and to get inspected (like they normally do with any maintenance). I was quite pleased when they told me everything was in great shape, and the vehicle required no maintenance beyond the oil change. This definitely made me trust them more.My most recent experience was when I brought in my 2000 Silverado, which I had not had in a shop ever during my owning this vehicle (2 1/2 years), since I had changed my own oil, rotated my tires, etc. I decided it would be good to have them change my oil this time and see if the vehicle needed any maintenance. They found four main things that required attention and gave me a total quote as well as quotes for each individual portion. I decided to do three of the four fixes myself (and I can attest that they were not made up issues) and then brought the vehicle back for them to finish part of one of the fixes that I did not have the equipment to do myself. The fourth I am holding off on for now, since it's a bit more work and not quite as time sensitive.I never felt pressured to have that work done here. The staff there is extremely friendly and happily answered a handful of questions I had along the way (even helping clarify a couple things so I could make some of the repairs myself). The staff also remembered my name when I called back the next day simply by my brief description of what I was doing with the vehicle.They also have a complimentary shuttle service, which I did not know about, so I originally brought my bike when I dropped off my truck so I could ride myself home. Now I know that I don't have to do that!I can't see myself taking my vehicles anywhere else in Cheyenne unless I need work done that can't be done here. In fact, I may stop changing my own oil in order to periodically have these professionals inspect my vehicle so I know if there are any issues that I can hopefully fix myself (or have them do if I'm unable or don't have the time) before they become big problems. Highly, highly recommended!
Sally
Sally
20:07 12 May 17
This place is great. My daughter and I are driving from Omaha, NE to Utah in her Isuzu Rodeo. We had a weird noise coming from the front right of the car. We stopped in a small town in Nebraska to have it checked and the mechanic there said we were losing a wheel bearing and it needed to be fixed ASAP. We opted to drive to Cheyenne and stop here at Fat Boys Tires. They took a look at it and found the tires were overinflated. They rotated the tires, fixed the pressure, and sent us on our way.I was very impressed with their professionalism and honesty. The place was very clean and cool.I highly recommend!!
Katie A.
Katie A.
20:12 22 Mar 17
Everyone was so nice. They gave me an accurate wait time of about 30min and they were very quick with everything. i am really glad they treated me like any other person; being female, I am usually treated poorly at other places when it comes to car knowledge. Thank you for being so kind and helpful to me 🙂
Tina H.
Tina H.
19:38 19 Mar 17
Justin and Chris are super helpful and friendly. Very knowledgeable and trustworthy which is what I look for in seeking assistance with my vehicles. Highly recommend!
J P.
J P.
20:56 18 Dec 16
They are very nice and respectful. Prompt and productive
Amanda B.
Amanda B.
20:12 13 Dec 16
Fast, friendly, quality service.
Jim M.
Jim M.
20:35 20 Aug 16
Fat Boy is great. If you need tries, I HIGHLY recommend them. The manager Mike helped us when we needed tires in the middle of a long road trip. He could not have been more helpful or honest, or accommodating. He ordered tires for us over the phone, and prioritized us first thing in the morning so we could continue on. I cannot say enough good things about Mike and Fat Boy.
Evan P
Evan P
23:08 28 Jul 16
They did an awesome job getting us back on the road! They took care of us quickly and were very professional!
Sam W.
Sam W.
16:51 14 Jul 16
Extremely helpful and knowledgeable when advising about wheel and sway bar damage. Grateful for their honesty in dealing with my circumstances and would recommend to anyone needing car services in the Cheyenne area.
Christy K.
Christy K.
21:44 20 Apr 16
I brought my car in because it was running really rough and felt like it was going to stall out. They replaced my spark plugs, which was a relief because it was low cost. My car was still running kind of rough the next day, so I brought it back in and they tightened a few things.They really took care of me and my car, I know I can trust them. They close at 5:30 and I arrived right then. I went outside to wait on my ride so that I wouldn't get in the way of them closing on time and they invited me in to wait on my ride. They are kind and courteous and really know what they are doing.I appreciate them taking great care of me!
Andrew C.
Andrew C.
18:24 15 Apr 16
While driving through Wyoming I discovered 2 tires were dangerously bald. Fat Boys was the only tire shop to have Mini tires. We were there for only 20 mins. My only regret is I may never be in Cheyenne again so I won't be able to give them more business. I definitely recommend them
Juanita O.
Juanita O.
20:48 18 Feb 16
Amazing. These guys are great. Woke up this morning with oil all over my driveway had my truck towed in with thinking the worse they checked it out was ready in 2 hours (needed a bolt and a oil change) hope for no more problems but if. Recommend this place
Steven J.
Steven J.
20:14 02 Jul 15
I couldn't be more happy with my experience here. Mike was amazing to work with and he took great care of me. I will be going back there for my tire needs and possibly other services that they offer. Would definitely recommend them to my friends. Steve, 1965 Chevy C10
Kristin W.
Kristin W.
16:24 27 May 14
Whether you live in Cheyenne, are just passing through, Fat Boys Tire & Auto is hands down the best choice for all of your tire and auto needs. My fiancee and I were on our way to South Dakota earlier this month when the trailer we were towing lost traction on an icy interstate bridge just south of town; we ended up in the ditch with two badly damaged tires and one ruined rim. Our Jeep was drivable, so we found our way to the Fat Boys shop. It was 6:45 in the morning at that point, and we planned on just waiting in our car until the shop opened at 7:30. We weren't sitting for more than 10 minutes before a nice gentleman named Mike came over to see if we needed help. We told him what had happened, he took a quick look at our vehicle then insisted that we go wait inside in the warm office while they took a look. Mike and his crew did everything they could to get us going again and before the shop was even officially open for business, the crew at Fat Boys had already set us up with a used rim, two new tires, checked our alignment and even test drove our vehicle to make sure we would be safe on the remaining 200 miles of our trip. Mike did everything in his power to make sure that we got everything that we needed without breaking the bank. The entire team showed true commitment to customer service and compassion for our situation. I am still in awe of the level of professionalism and courtesy each member of the team showed us that morning, we can't thank them enough for their service and kindness. Go to Fat Boys! You wont regret it!
Jason M.
Jason M.
17:27 19 Aug 13
I've always had good service here! Staff is honest and hard working. They have not tried to up sell to me and offer me parts or services I did not need. They are expensive, but they use much higher quality parts than any other shop. They install Moog suspension parts, which have held up way better than the auto parts store's house brand ones I've used in the past. I recommend Fat Boys to any and everyone!
Brenda Y.
Brenda Y.
18:19 14 Jun 13
the parking area is something to be desired, but the service is spot on!! excellent prices, great customer service, friendly!! i'll def be returning in the future!
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