Fat Boys Tire & Auto - Cheyenne Reviews

4.7
Based on 132 reviews
Zeeke
Zeeke
18:19 27 Jul 21
The boys down there always treat me right.
Justin B.
Justin B.
17:02 26 Jul 21
In and out so fast lol highly recommend
robert M.
robert M.
17:49 12 Jul 21
Didn't call me back like they said they would. They called me to day 7/12/2021 and followed up with me and now I'm very satisfied the guy that spoke with me name was Mike did some checking and got back to me with in 5 minutes thanks guys
Michelle M.
Michelle M.
19:03 08 Jul 21
When traveling I bent a rim on my camper on the 4th of July weekend. They were able to get my needs met the next day and went beyond with customer service! Thanks guys!
Reuben M.
Reuben M.
17:37 03 Jul 21
This is the best tire shop in cheyenne thanx guys they mounted my whitewall tires no problem.
Liam P.
Liam P.
22:20 29 Jun 21
I've had a tire patched and got four new tires from these guys and both experiences were excellent. They are super straight forward and open with the customers and give them the information they need to know. The work they do is top notch and I highly recommend them!
greg D.
greg D.
00:43 12 Jun 21
Great place, took my daughters tire in that other tire store in town said couldn't be fixed and she needed 4 tires. It was right before closing, they fixed it right away and got her back on the road. Thanks!
Robert “Jeff” A.
Robert “Jeff” A.
14:20 09 Jun 21
Been doing business with them for several years and they've treated me well. More than tire sales, they also offer all kinds of maintenance, so most everything between the license plates! The staff is friendly and courteous.
evan M.
evan M.
21:38 04 Jun 21
Great people great prices
Prez N.
Prez N.
22:46 05 Apr 21
I had a great experience at Fat Boys Tire & Auto. I called last week to get a price on tires and set my appointment at the same time. I was able to get the tires that I really wanted along with a free alignment with my purchase. My vehicle has almost 200k miles on it. I was sure that they were going to find something wrong with my suspension during the alignment. Instead I was told that they only had to make a couple of adjustments and everything else looked solid. I walked with the exact price I was quoted last week. We need more honest repair shops like Fat Boys Tire & Auto.
Dave H.
Dave H.
18:28 20 Mar 21
Great service and friendly people
Melissa W
Melissa W
23:59 18 Mar 21
What an awesome group of people they have here! I pulled in 5 minutes before they were suppose to close with a flat tire, and they happily helped me out. They have a new customer, because I will be using them from now on!
Jessica D.
Jessica D.
18:13 13 Mar 21
I was scheduled for my appointment today but with snow storm coming in. They called to get my truck done yesterday. Huge shoot out to them for taking care of their customers. Highly recommend them. Thank you.
rob H.
rob H.
00:15 04 Mar 21
Good place good price on tires the shop techs are knowable and good customer service
zachary O.
zachary O.
21:03 25 Jan 21
Great service great prices thank you
Eli G.
Eli G.
18:04 23 Jan 21
We were just passing through town and woke up at our hotel with a flat tire on a Saturday morning. I called and they were there within 15 minutes to fill my tire up so I could follow them back to their shop. They patched my tire and I was on my way. Couldn’t beat the price either! Thanks guys - awesome service!!
Brendon N.
Brendon N.
15:48 21 Nov 20
Best place in town for tires! They have everything! Fast service and courteous employees!
Thomas R.
Thomas R.
01:22 19 Nov 20
Honest, professional, helpful friendly. My family's go to.
Kenneth J.
Kenneth J.
16:59 11 Nov 20
Always good service at fat boys
Lindsay
Lindsay
00:23 06 Nov 20
Got in quickly & they got the job done! Thank you!
Robert R.
Robert R.
19:34 02 Oct 20
I'm in the process of getting 2 new tires from. 1 step at a time.
Denise S.
Denise S.
01:07 17 Sep 20
Mike was awesome. We needed our tires balanced and he fit us in that afternoon. We are from out of state and was so impressed.
Dusten K.
Dusten K.
15:22 12 Jun 20
Honest, up front and very helpful, thanks Mike.
T M.
T M.
22:00 09 Jun 20
I've just had the pleasure of dealing with Kelvin for the purpose of replacing 6 tires in the middle of what so far has been the worst road trip from hell. He jumped right in and found me the best deals for my needs and prioritized getting me safely back up and running for my cross country road trip. His professionalism and generosity of spirit were greatly appreciated and I won't hesitate to stop by again if I'm in need of tires in this area. Thank you, Kelvin, and everyone else at Fat Boys for providing some sunshine and peace of mind for the rest of my trip. Your excellent service and kindness has been greatly appreciated!
Wade B.
Wade B.
14:35 08 Jun 20
Friendly and professional staff. I didn't have to wait very long to get my tire fixed and back on the road.
Jake P
Jake P
01:10 07 Jun 20
Great job 👍 form staff .
Kara O.
Kara O.
18:46 05 May 20
This is where my company brings their cars for service. Great staff, I'll bring my car here if I ever need service!
Becky H.
Becky H.
19:03 02 May 20
Really great people here
Lucas A.
Lucas A.
12:40 09 Apr 20
Not going to find a nicer group of ppl
Jon K.
Jon K.
18:06 19 Mar 20
I was in town from Laramie and wanted to get my brakes checked. I took my Expedition to another place to get checked since they’ve been a little squeaky. They looked it over and called to tell me I needed to replace the rotors and front pads and mentioned cleaning and lubing the back to the tune of $650.That sounded sketchy, so I thought I’d get a second opinion. My sister-in-law and her husband said they had great luck with Fat Boys so I called to confirm and then dropped it off. Not long after, they called to let me know they cleaned everything because it was messy, but I had plenty of brake pad and they couldn’t find any necessary work needed at this time.They could easily have “found” something and taken my money, but they were honest that it didn’t seem necessary at this point. I’m so thankful I ended up talking with my family and went here. I’d HIGHLY recommend them because based on our experience, they will be up front and only performs necessary work. I wish more places had this kind of ethic. I’ll be giving them a call for sure next time I need to have my cars looked at.
Owen B.
Owen B.
15:57 13 Feb 20
Great place with best service in town
Cara Vredenburg ERA Frontier R.
Cara Vredenburg ERA Frontier R.
15:58 09 Feb 20
The guys here always take care of me very well. Especially Zack the mechanic
Jodie B.
Jodie B.
16:46 27 Jan 20
So helpful and knowledgeable about cars! Friendly service
c P.
c P.
03:16 19 Jan 20
We trust our lives with Fat Boys. Really - anytime we are driving, that is the case.Words fail to describe our appreciation for these wonderful people.We have done business here from the beginning and will continue to do so.
Ken K.
Ken K.
22:42 26 Dec 19
Just went in because of a low tire, fixed it right away for free. Each time I go in they are very helpful and they're priced are fair.
Zem H.
Zem H.
00:16 07 Dec 19
The service was out standing. Thanks for you help.
Tim S.
Tim S.
20:15 20 Nov 19
Friendly staff. Patched my tire in 20mins. Would have given 5 stars if the price to patch a tire was a lil cheaper. Overall great place for tire service
michael O.
michael O.
17:31 01 Nov 19
They are really cool,& go the extra mile for you
subaru4ev
subaru4ev
20:50 19 Sep 19
These guys are awesome. This place knows what customer service is all about. I HIGHLY recommend them!
Maggie P.
Maggie P.
17:55 14 Sep 19
Always courteous and prompt serviceThey are the best.
Isaiah D.
Isaiah D.
20:58 09 Sep 19
These guys are friendly and helped me out when I was travelling across country and my tire went flat
CHERYL M.
CHERYL M.
18:23 09 Sep 19
Fantadtic service always. I would definitely recommend them to anyone for your tire needs. Their staff is always very helpful and friendly. They have taken great care of my vehicle needs for years.
Cody I.
Cody I.
22:19 14 Aug 19
I've done business with "Fat Boys" for as long as they've been open in Cheyenne. Usely fast to get everything done for you.
2fuzy
2fuzy
20:45 04 Jul 19
Got me what I needed and back up and running in a timely manner at a competitive cost
Ashley C.
Ashley C.
15:36 31 May 19
They offer a field service for tire repair and saved the day when my trailer tire blew out on the interstate. Prompt service and friendly staff. Very helpful. Above expectations. Thanks for helping me out so quickly.
king S.
king S.
21:19 15 Feb 19
They are great. Very helpful. Treat you like family.
Steve M.
Steve M.
20:00 22 Jan 19
Great customer service. You’ll be treated like family. Highly recommend.
Christopher S.
Christopher S.
15:22 14 Jan 19
If your in town and need a good tire shop this is the spot! They are great team of people who work here. Ill be driving from denver to get my tires here just because they are so good!!! thanks guys for helping me back on the road!
Sidd H.
Sidd H.
02:26 19 Dec 18
Everytime I've had an issue with a flat tire, these guys have been there to fix it. They are close to my work - convenient for me
Carl O.
Carl O.
20:22 13 Nov 18
I’ve bought 3 sets of tires here, and had lots of maintenance done... always quick!
James K.
James K.
05:16 13 Aug 18
Quick service and affordable and good people
Steve
Steve
04:38 19 Jul 18
Always prompt and excellent service whether you need just a quick flat repair or tires and an alignment. They've always gotten me taken care of quickly and with a smile. I always call ahead for my alignment but usually get worked in the same day or,the next day. Highly recommended!
Jon
Jon
01:18 10 May 18
The number one thing I look for in a mechanic is their trustworthiness, and these guys proved that they’re trustworthy. I brought my own part in for my car and either they installed it poorly or the part was bad, but without me even asking they fixed the problem for free. They could easily have told just told me my part was bad and made me pay for it, and there wouldn’t really have been anything I could do about it. To me the fact that they didn’t take advantage when they could have shows that you can trust them. A+
Denise B.
Denise B.
18:12 05 Apr 18
Prompt. Very friendly! Great service!
Alex L.
Alex L.
21:18 30 Mar 18
Customer service is fantastic and they got me in early for my appointment!!
A G.
A G.
20:32 16 Mar 18
These guys were great. Friendly, fast service. Would recommend for your auto and tire needs.
Bryan K.
Bryan K.
08:21 23 Dec 17
Good guy's here! They were honest and respectful and told me the truth. They didn't pressure me into something that I didn't want. Justin was nice and polite. They were super fast! I had all four tires replaced on my car and it took maybe a half an hour, from the time they took my car back to when they came and got me from their comfortable and nice waiting room. 5 stars all the way!
Ron K
Ron K
14:42 15 Dec 17
Competent staff for all your tire and wheel needs
Becky P.
Becky P.
21:52 16 Nov 17
Loved that they were able to get the tire fixed so quickly so we could get back on the road. Very prompt service and friendly staff.
Marie S.
Marie S.
18:29 15 Sep 17
Discount Tire broke my wheel stud and wouldn't fix it. My husband went to every parts store in Cheyenne looking for the part but nobody had it. When he got to Fat Boys they were locking up for the day. Justin went back inside, looked and they did have the right part in stock. Justin went above and beyond by going back in and taking care of us. Thank you so much!! We will be going there from now on.
Mason M.
Mason M.
17:40 03 Aug 17
Chose to come here for some trailer service because of the positive reviews. They did not disappoint. Very friendly and attentive staff.
James
James
20:52 31 Jul 17
Called from the road, talked to Justin needed five tires he told us to come on over, and we were in and out in less than one hour. Great customer service. Great people. We would recommend to other people. Thank you so much!
Caleb L.
Caleb L.
05:08 21 Jun 17
I felt compelled to write this review because of my positive experiences here, and I want good businesses like this to do well.I have used this Fat Boy's location a few times now, and they continue to earn my business. The first time I went there because of the reviews. I don't want to go to a place that is going to try to sell extra "fixes" that aren't necessary (or are perhaps made up). My first experience was when I brought my new-to-me 2009 RAV4 that I had only had for about a month or so when a maintenance light came on. I brought it in to get an oil change (which I believe is what the light was indicating) and to get inspected (like they normally do with any maintenance). I was quite pleased when they told me everything was in great shape, and the vehicle required no maintenance beyond the oil change. This definitely made me trust them more.My most recent experience was when I brought in my 2000 Silverado, which I had not had in a shop ever during my owning this vehicle (2 1/2 years), since I had changed my own oil, rotated my tires, etc. I decided it would be good to have them change my oil this time and see if the vehicle needed any maintenance. They found four main things that required attention and gave me a total quote as well as quotes for each individual portion. I decided to do three of the four fixes myself (and I can attest that they were not made up issues) and then brought the vehicle back for them to finish part of one of the fixes that I did not have the equipment to do myself. The fourth I am holding off on for now, since it's a bit more work and not quite as time sensitive.I never felt pressured to have that work done here. The staff there is extremely friendly and happily answered a handful of questions I had along the way (even helping clarify a couple things so I could make some of the repairs myself). The staff also remembered my name when I called back the next day simply by my brief description of what I was doing with the vehicle.They also have a complimentary shuttle service, which I did not know about, so I originally brought my bike when I dropped off my truck so I could ride myself home. Now I know that I don't have to do that!I can't see myself taking my vehicles anywhere else in Cheyenne unless I need work done that can't be done here. In fact, I may stop changing my own oil in order to periodically have these professionals inspect my vehicle so I know if there are any issues that I can hopefully fix myself (or have them do if I'm unable or don't have the time) before they become big problems. Highly, highly recommended!
Sally
Sally
20:07 12 May 17
This place is great. My daughter and I are driving from Omaha, NE to Utah in her Isuzu Rodeo. We had a weird noise coming from the front right of the car. We stopped in a small town in Nebraska to have it checked and the mechanic there said we were losing a wheel bearing and it needed to be fixed ASAP. We opted to drive to Cheyenne and stop here at Fat Boys Tires. They took a look at it and found the tires were overinflated. They rotated the tires, fixed the pressure, and sent us on our way.I was very impressed with their professionalism and honesty. The place was very clean and cool.I highly recommend!!
Katie A.
Katie A.
20:12 22 Mar 17
Everyone was so nice. They gave me an accurate wait time of about 30min and they were very quick with everything. i am really glad they treated me like any other person; being female, I am usually treated poorly at other places when it comes to car knowledge. Thank you for being so kind and helpful to me 🙂
Tina H.
Tina H.
19:38 19 Mar 17
Justin and Chris are super helpful and friendly. Very knowledgeable and trustworthy which is what I look for in seeking assistance with my vehicles. Highly recommend!
Aristocratic In O.
Aristocratic In O.
20:56 18 Dec 16
They are very nice and respectful. Prompt and productive
Amanda B.
Amanda B.
20:12 13 Dec 16
Fast, friendly, quality service.
Jim M.
Jim M.
20:35 20 Aug 16
Fat Boy is great. If you need tries, I HIGHLY recommend them. The manager Mike helped us when we needed tires in the middle of a long road trip. He could not have been more helpful or honest, or accommodating. He ordered tires for us over the phone, and prioritized us first thing in the morning so we could continue on. I cannot say enough good things about Mike and Fat Boy.
Evan P
Evan P
23:08 28 Jul 16
They did an awesome job getting us back on the road! They took care of us quickly and were very professional!
Sam W.
Sam W.
16:51 14 Jul 16
Extremely helpful and knowledgeable when advising about wheel and sway bar damage. Grateful for their honesty in dealing with my circumstances and would recommend to anyone needing car services in the Cheyenne area.
Christy K.
Christy K.
21:44 20 Apr 16
I brought my car in because it was running really rough and felt like it was going to stall out. They replaced my spark plugs, which was a relief because it was low cost. My car was still running kind of rough the next day, so I brought it back in and they tightened a few things.They really took care of me and my car, I know I can trust them. They close at 5:30 and I arrived right then. I went outside to wait on my ride so that I wouldn't get in the way of them closing on time and they invited me in to wait on my ride. They are kind and courteous and really know what they are doing.I appreciate them taking great care of me!
Andrew C.
Andrew C.
18:24 15 Apr 16
While driving through Wyoming I discovered 2 tires were dangerously bald. Fat Boys was the only tire shop to have Mini tires. We were there for only 20 mins. My only regret is I may never be in Cheyenne again so I won't be able to give them more business. I definitely recommend them
Juanita O.
Juanita O.
20:48 18 Feb 16
Amazing. These guys are great. Woke up this morning with oil all over my driveway had my truck towed in with thinking the worse they checked it out was ready in 2 hours (needed a bolt and a oil change) hope for no more problems but if. Recommend this place
Steven J.
Steven J.
20:14 02 Jul 15
I couldn't be more happy with my experience here. Mike was amazing to work with and he took great care of me. I will be going back there for my tire needs and possibly other services that they offer. Would definitely recommend them to my friends. Steve, 1965 Chevy C10
Kristin W.
Kristin W.
16:24 27 May 14
Whether you live in Cheyenne, are just passing through, Fat Boys Tire & Auto is hands down the best choice for all of your tire and auto needs. My fiancee and I were on our way to South Dakota earlier this month when the trailer we were towing lost traction on an icy interstate bridge just south of town; we ended up in the ditch with two badly damaged tires and one ruined rim. Our Jeep was drivable, so we found our way to the Fat Boys shop. It was 6:45 in the morning at that point, and we planned on just waiting in our car until the shop opened at 7:30. We weren't sitting for more than 10 minutes before a nice gentleman named Mike came over to see if we needed help. We told him what had happened, he took a quick look at our vehicle then insisted that we go wait inside in the warm office while they took a look. Mike and his crew did everything they could to get us going again and before the shop was even officially open for business, the crew at Fat Boys had already set us up with a used rim, two new tires, checked our alignment and even test drove our vehicle to make sure we would be safe on the remaining 200 miles of our trip. Mike did everything in his power to make sure that we got everything that we needed without breaking the bank. The entire team showed true commitment to customer service and compassion for our situation. I am still in awe of the level of professionalism and courtesy each member of the team showed us that morning, we can't thank them enough for their service and kindness. Go to Fat Boys! You wont regret it!
Jason M.
Jason M.
17:27 19 Aug 13
I've always had good service here! Staff is honest and hard working. They have not tried to up sell to me and offer me parts or services I did not need. They are expensive, but they use much higher quality parts than any other shop. They install Moog suspension parts, which have held up way better than the auto parts store's house brand ones I've used in the past. I recommend Fat Boys to any and everyone!
Brenda Y.
Brenda Y.
18:19 14 Jun 13
the parking area is something to be desired, but the service is spot on!! excellent prices, great customer service, friendly!! i'll def be returning in the future!
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